Ever seen worse service?

So here we are more than 70 days after submitting my Note5 for repairs, with still NO resolution to the problem. Only promises of people that will contact me with the solution... Can service be so difficult for Vodacom? Is it asked too much to supply me with a new fully paid Note5 handset? I had my Note 5 for a few days and now it is in for repairs for more than 70 days. Do you call that good service? Do you really? See my earlier complaints.... And all my Tweets on Twitter... What will it take to wake up Vodacom?<br> <br> A report to Carte Blanche maybe?<br> <br> Craig's team at Vodacom Brooklyn sent me a SMS to come and collect my cell. Craig handed me a brand new sealed phone and told me they decided to replace my phone with a new one. The next moment he said: \Sorry