Even their "Outsourced Call Centre" is useless!!!!

<p>In March 2016 I reported ******* billing on my account. After numerous calls and e-mails I have received no official response, besides call centre staff hanging up on me, case matters being opened and closed and staff that cannot even spell!!!</p> <p>I have subsequently informed Vodacom that I will not be paying for the ******* billing and short paid them at the end of June 2016.</p> <p>Now I am receiving SMS's informing me that my account is in arrears and worse of all my July 2016 statement does not even show my payment I made on 1st July 2016.</p> <p>In closing, Vodacom Head Offices' switchboard refuses to put me through to one of their Directors, so that I can inform him/her as to how pathetic they have become.</p> <p>Disgusting!!!!!!!!!</p> <p> </p>