Even the Janitor won't answer me!
<p>Since Dwecember 2016 when I renewed my contract, my account has been scrambeld. I can't recharge on account, see my night owl balances.</p> <p>I have a litany of emails, hours on the phone all to no avail. Two nweeks past I travelled to Vodacom, Midrand. Eventually I was attended to and I spent 90 minutes with the Customer Care agent. The interlude was pleasant but as of this morning, still no improvement in their service.</p> <p>I have repeatedly asked for information to cancel this contract, but no answer/advice there either.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
