Even the CEO doesn't respond !

<p>I was rather sceptical when I saw on various customer feedback websites that Vodacom CEO Shameel Joosub seldom, if ever, responded to his customer’s complaints. However, as he has failed to respond to two recent emails I have sent ********** I can now believe this. I have been dealing with his ECLO ********** department for months regarding a contractual problem (reference EC-0C3JP-1FX3GO) but they have failed to understand and resolve my problem – indeed, the latest email from them I found to be offensive and insulting. It is now obvious that my final recourse – without resorting to litigation – is to lodge a formal complaint with ICASA in the (perhaps forlorn) hope that they will intervene.</p>