NP
Nick P
1 reviews | Active since Jan 2015
06 Feb 2022, 18:12
Even "?more" useless Vodacom
Just when you think Vodacom cannot be more useless they are, I know that is theoretically impossible, after struggling for months just to get away from Vodacom they even ignore my post on Hellopeter. I hope I will be around when this useless company eventually dies, and it will, because of the lack of customer service and or ignorance. Thanks especially to Sebo and Alinah for displaying a new level of bad service Vodacom can offer its customers.
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Replies (2)
Vodacom's replyOfficial
06 Feb 2022, 20:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2022, 20:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NP
Nick P's updateReviewer Update
07 Feb 2022, 16:13No one from Vodacom has made contact with me. I wish I knew how to escalate my complaint outside of Vodacom as they are completely useless, is there any external route I can follow to get this resolved?
NP
Nick P's update07 Feb 2022, 16:13
Reviewer Update
No one from Vodacom has made contact with me. I wish I knew how to escalate my complaint outside of Vodacom as they are completely useless, is there any external route I can follow to get this resolved?