EVEN MORE DISGUSTING SERVICE!

OH MY GOD! This just keeps getting better! Called the Call Centre at 14:35 only to be told by the call Centre Team Leader that I am sarcastic???!! Well I gave her a piece of my mind!!!! How dare she speak to me that way and call me names given that I am an irate customer of Vodacom’s right now!!!

I THEN DEMAND TO BE PUT THROUGH TO HER MANAGER, PHINDILE ZIDI, WHO APOLOGISES FOR HER BEHAVIOUR AND THEN PROCEEDS TO HAVE A FULL ON ARGUMENT WITH ME ABOUT THE FACT THAT EVEN THOUGH I PAID CASH FOR MY DATA AND DIDNT RECEIVE IT, ONLY TO HAVE 16GIGS SIPHONED FROM MY ACCOUNT, IS ACTUALLY MY PROBLEM!!!!!??

OH MY GOD!!! WHAT IS GOING ON VODACOM! WHAT THE HELL IS GOING ON! PHINDILE THEN TELLS ME THAT I HAVE **********LY TRIED TO ACCESS THE ACCOUNT BECAUSE THE ACCOUNT IS ACTUALLY UNDER MY HUSBAND’S NAME!!!!!!???

GOSH, WHAT A JOKE! VODACOM YOU ARE A DISGRACE! TAKEN MY MONEY , TAKEN MY DATA, WASTED MY TIME, CALLED ME NAMES, TOLD ME TO GO TO MY NEAREST VODACOM STORE TO ACCESS MY ACCOUNT - FURTHER INCONVENIENCING ME!!! AND?? NO REMORSE! NO CARE! I HEARD HOW THE STAFF OF MR PHINDILE ZIDI WERE LAUGHING IN THE BACKGROUND AND CHEERING HIM ON WHILE HE WAS MAKING SURE HE WAS PUTTING ME IN MY PLACE!

DISGUSTING!! I HAVE BEEN A LOYAL CUSTOMER FOR ALMOST 20 YEARS!!!! HOW ARE WE, AS LOYAL CUSTOMERS, CONTINUING TO ALLOW VODACOM TO ABUSE US IN THIS WAY!!!

VODACOM! YOU SHOULD BE SO ASHAMED!!!!!!!!!