AL
Andy L
1 reviews | Active since Aug 2012
11 Feb 2016, 12:41
Even cancelling your contract is a problem
Problems have persisted throughout my 3 contracts with vodacom and even now with my last ones cancellation there is a problem. *** was cancelled in December 2015, realising vodacom never do their work i checked in January and lo and behold it was not cancelled i then sent an email requesting cancellation and received a letter back. Now 11/02 i receive a statement saying i owe R140, contract was R154, so this number was not cancelled and i get billed for their mistake of not cancelling the contract in December. Please block this number before i hear vodacom again. I will be stopping the stop order and blacklist me and we will see each other in court
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Replies (1)Vodacom's replyOfficial
11 Feb 2016, 14:14Hello A.N.D.Y,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply11 Feb 2016, 14:14
Official
Hello A.N.D.Y,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
