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1 reviews | Active since Nov 2019
13 Jul 2021, 09:51
Even After Cancelling A Contract - They hire MDB to hassle me -
You have handed me over to MDB attorneys - Contract has been cancelled over a year ago - Feedback with regards to the service request with reference number ***, is as follow:
"We Cancelled the 20GB Top Up Data package for the number *** as per the Letter received from the Chatz Vodacom Sunninghill store."
Our records the 20GB Top Up Data Contract for the number *** was Cancelled on 2020-05-20 at 15:57:45.
Your Order reference number is as follow: ***
Now you are threatening to blacklist me - This is abhorrent behavior - An average of 3 calls a day - For a contract that doesn't exist - Please Assist - This is such bad service -
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 Jul 2021, 10:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Jul 2021, 10:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
