bR
barry R
1 reviews | Active since Jan 2010
15 Apr 2015, 10:38
ETHICS OF VODACOM DEBATABLE BREACH OF CPA
Dear Vodacom <br> Please explain to me the following .<br> Rasing of Contract Subs. No other servuce provider has done this ><br> How????? because I uograded my contract you can now extend the two year contract period from the update date and also see fit to ,<br> Charge me additional time for the actual instrument even so same was over 24 months thus increasing the price considerably .<br> Sounds *****ed to me ????<br> I await urgent explanations and will also not ever renew with your company again .<br> Smaks of milking your client for every cent and certainly breaches the Consumer Protection Act/<br> Barry Ross
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Replies (1)Vodacom's replyOfficial
15 Apr 2015, 12:10Hello barros,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply15 Apr 2015, 12:10
Official
Hello barros,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
