bR
barry R

1 reviews | Active since Jan 2010

15 Apr 2015, 10:38

ETHICS OF VODACOM DEBATABLE BREACH OF CPA

Dear Vodacom <br> Please explain to me the following .<br> Rasing of Contract Subs. No other servuce provider has done this ><br> How????? because I uograded my contract you can now extend the two year contract period from the update date and also see fit to ,<br> Charge me additional time for the actual instrument even so same was over 24 months thus increasing the price considerably .<br> Sounds *****ed to me ????<br> I await urgent explanations and will also not ever renew with your company again .<br> Smaks of milking your client for every cent and certainly breaches the Consumer Protection Act/<br> Barry Ross

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Replies (1)
Vodacom
Vodacom's reply15 Apr 2015, 12:10
Official
Hello barros,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team