GF
Guy F
1 reviews | Active since Jan 2014
14 Mar 2024, 14:40
ESKOM/Vodacom battle
No ESKOM then no Vodacom. This is in the Sunrise-on-Sea / Gonubie area. Phoned to complain and was told too many people are using the service. NO, it’s because your towers have no power when ESKOM dies.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Mar 2024, 07:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Mar 2024, 07:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
GF
Guy F's updateReviewer Update
15 Mar 2024, 13:08Loadshedding will remain with us for YEARS to come.
I understand the problem with the service on this site is poor. While I want to be able to use Vodacom during loadshedding to continue to work I cannot as the service is essentially non existent during loadshedding. Even the shorter two hour breaks are a problem.
I understand the problem with the service on this site is poor. While I want to be able to use Vodacom during loadshedding to continue to work I cannot as the service is essentially non existent during loadshedding. Even the shorter two hour breaks are a problem.
GF
Guy F's update15 Mar 2024, 13:08
Reviewer Update
Loadshedding will remain with us for YEARS to come.
I understand the problem with the service on this site is poor. While I want to be able to use Vodacom during loadshedding to continue to work I cannot as the service is essentially non existent during loadshedding. Even the shorter two hour breaks are a problem.
I understand the problem with the service on this site is poor. While I want to be able to use Vodacom during loadshedding to continue to work I cannot as the service is essentially non existent during loadshedding. Even the shorter two hour breaks are a problem.