pP
pieter P
1 reviews | Active since Sept 2011
03 Feb 2015, 17:30
Eskom Vodacom useless is useless
In December 2014 I bought a data bundle from Vodacom SA. According to Vodacom adds I thought I bought the following.. ZTE router with 5 G byte data,with 5GB night owl, voucher and a 1T byte hard drive. I have received a ZTE router with something like 2 GB data, a 500 GB hard drive and a voucher. Not a 1 Terra byte Hard drive, no night owl and currently no data at all. Trying to get hold of an intelligent person seems to be impossible. Sending e-mails remains response-less. My next step will have to be to visit customer care in Midrand and throw a tantrum like never heard or seen before.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Feb 2015, 09:50Hello etpotgieter,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply04 Feb 2015, 09:50
Official
Hello etpotgieter,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
