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Morne G

1 reviews | Active since Sept 2014

24 Oct 2025, 16:09

Esim swop

I have been waiting for a month for vodacom to do a sim swap to an e sim. They refuse to assist with it but they are quick to do a debit order

0
Replies (4)
Vodacom
Vodacom's reply25 Oct 2025, 09:08
Official
Dear Customer,
 
 Thank you for bringing your complaint to our attention.
 
 Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
 Kind regards, 
 Vodacom Consumer Website Team

Best regards,

MG
Morne G's update31 Oct 2025, 16:59
Reviewer Update
And still nothing happened. I paid for a esim swap before and nothing happend. Then today i went to the shop in Capegate and now i must pay again. So keep your ipad and sim. Just cancel the contract! Your service are pathetic
Vodacom
Vodacom's reply19 Nov 2025, 13:55
Official
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, query has now been resolved.


RegardsConsumer Website Team

Best regards,

MG
Morne G's update20 Nov 2025, 19:00
Reviewer Update
It has not been resolved as i am not getting the code to activate the esim. Can someone just give the pin please