SD
Sipho D
1 reviews | Active since Oct 2023
19 Oct 2023, 07:23
ESIM purchase has been a nightmare with Vodacom
To just purchase an ESIM, I have been struggling with Vodacom. Customer service claims the Vodacom outlet must help, however the Southgate outlet is unfairly forcing me into a contract in order to obtain an ESIM. This has truly let me down.
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Replies (2)
Vodacom's replyOfficial
19 Oct 2023, 07:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2023, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SD
Sipho D's updateReviewer Update
20 Oct 2023, 06:47No one has contacted me , not sure if this is an automated response ? But really , how difficult can it be to just get an ESIM as in terms of your process is seems like a pretty easy process?
SD
Sipho D's update20 Oct 2023, 06:47
Reviewer Update
No one has contacted me , not sure if this is an automated response ? But really , how difficult can it be to just get an ESIM as in terms of your process is seems like a pretty easy process?