JI
John I
1 reviews | Active since Jun 2020
07 Jun 2020, 18:06
eSIM doesn't work on the new Apple 5 watch.
Watch out! I've bought a Series 5 Apple watch and Vodacom cant get the supposed eSIM technology to work. I've been knocked from pillar to post for more than a week now...... and they still can't get it working. It seems neither Apple nor Vodacom care a damn.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Jun 2020, 07:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2020, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Jun 2020, 18:02 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2020, 18:02
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team