Esim data contract

I app**** for a data eSIM contract yesterday at Clearwater mall. I was asked to pay R26 which i paid for nothing

After the contract was approved YOUR *********** STAFF TOLD ME TO LEAVE THE STORE AND THAT I WILL RECEIVE AN EMAIL WITH YYE QR CODE AND I NEED TO SCAN IT AND THEN TYE ESIM CARD WILL BE ACTIVATED.

I CALLED YOUR CUSTOMER CENTER AS THE PHONE REQUIRES THE CONFIRMATION CODE THAT I DONT HAVE. I WAS TOLD HY CALL CENTER AGENT TO GO BACK TO STORE AS THEY WERE SUPPOSED TO DO EVERYTHING FOR ME.

NOW I MUST WASTE MY TIME AND PETROL AND GO BACK BECAUSE OF YOUR *********** STAFF!!!!!!!!

WAHAT A WAY TO WELCOME A NEW CUSTOMER, YOU MIGHT AS WELL KEEP YOUR CONTRACT