ESIM activation failure - Vodacom provided a false QR CODE

I did a sims swop to esim using the vodapay app. I had to pay via my credit card and made payment. I received QR CODE via email with other details and a confirmation code via sms. after 2 hours I lost service, the QR code provided by vodacom is invalid. Hav. SHOCKING SERVICEe spoken to 3 different vodacom agents and cannot help, *********** is the word.I now sit without Vodacom service and the normal sim was disconnected and the esIm info provided by Vodacom is invalid. Invalid QR CODE. Shocking service and support.