DM
D M
1 reviews | Active since Oct 2022
01 Sept 2021, 11:57
Esim
Upgraded to an iphone Requires esim services. Been calling from 11 August and also going to store with no help to date. I just need vodacom to assist on activating the esim
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
01 Sept 2021, 13:44Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Sept 2021, 13:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
DM
D M's updateReviewer Update
02 Sept 2021, 12:56Hi
Still no response or call
Please advise
Still no response or call
Please advise
DM
D M's update02 Sept 2021, 12:56
Reviewer Update
Hi
Still no response or call
Please advise
Still no response or call
Please advise
DM
D M's updateReviewer Update
03 Sept 2021, 12:12Please can you call
Me back
Thanks
Me back
Thanks
DM
D M's update03 Sept 2021, 12:12
Reviewer Update
Please can you call
Me back
Thanks
Me back
Thanks
Vodacom's replyOfficial
03 Sept 2021, 13:14Dear Dham Maharaj Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have sent you an email response. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2021, 13:14
Official
Dear Dham Maharaj Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have sent you an email response. Regards Consumer Website Team
Best regards,