Errors galore compounded by failure to respond

<p> </p> <p>In a nutshell, Gumani, the issue is this:</p> <p> </p> <p>1) In early October 2016, I ordered a LTE Wifi router plus a 5 gb a month package to replace and upgrade my old pay-as-you go ****le on ********** 335. (This itself took some months and several HelloPeter complaints before it was successfully accomplished.)</p> <p><br /> </p> <p>2) It appears that this was done on my son’s tablet ( ********** 277) due an error on Vodacom’s part.</p> <p> </p> <p>3) I have since been billed for data that I did not receive - an amount of R 227,19 a month.</p> <p> </p> <p>4) I have also discovered that I am not able to cancel my son’s disused tablet, for which I am being billed R 109 a month, on account of the replacement / upgrade being assigned to the wrong number.</p> <p> </p> <p>Accordingly I seek the following resolution:</p> <p>1) A refund on all data incorrectly billed - R 227,19 x 12.</p> <p>2) Reassignment of my 5 Gb package to the correct number - ********** 335.</p> <p>3) Cancellation of the contract on ********** 277, backdated to 1 October 2016.</p>