RC
Ross C

1 reviews | Active since Oct 2015

14 Nov 2015, 12:10

Error with new phones on store's side corrected.

I received the incorrect phones as a result of wrong information given by the consultant who helped me when I took out two new contracts three weeks ago. I requested a phone with minimum 2Gb ram and 16Gb internal memory and only after opening the box of one of the phones and switching the phone on did I see that it did not have the specifications I requested. The store manager, Craig, however handled the issue professionally and helped me sort out all the issues and I got to fetch the new, correct, phones yesterday. Thanks Vodacom Brooklyn.

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2015, 10:21
Official
Hello Ross C,

Thank you for the time and effort taken to voice your satisfaction to our office.

It is with the cooperation and feedback from valued clients such as yourself, that we are able to identify areas and individuals which require recommendation.

Best Regards
Vodacom Social Media Team