ERROR NOT REMEDIED SINCE JUNE 2017

Went in to Vodacom Cresta June 2017 for upgrade and new Samsung phone - requested Smart S package on a particular number, this was not done - eventually rectified in July however another number we have which is supposed to be data only IS ALSO NOW A SMART S PACKAGE which is not being used but billed every month. Have visited endless times to see both Morne who keeps saying he will sort out as well as the Manager Voghan who just passes back to Morne. they do not seem to have any authority to rectify Morne's initial error which is being charged monthly for something we don't have. Exasperated shocking service at a HUGE COST TO OURSELVES.