Erratic data accounting

<p>I posted this complaint to HelloPeter on 24 Jan 2017 and since receiving a promise to contact me, have not heard from them since!</p> <p>The background:</p> <p>I have three data accounts with Vodacom.</p> <p>I have had several cases where I was charged excessive costs for out of bundle data. I had no warning of the depletion of my data bundle despite demands that Vodacom streamline that process.</p> <p>I have cancelled my 5 GB data bundle and moved to an alternative service provider after a repeat of this problem in January!<br />During monitoring my data usage this month I noticed that on 19-1-'17 the data on my 3 GB account had depleted to 0 GB. This was curious as the sim card was lying in a drawer and unused. within days it returned to the correct amount again.</p> <p>Today while using that same bundle I received a message stating that my data on that account had been depleted. I was rather surprised and checked on the Vodacom website as I had done previously and found that I had 1.01 GB left.</p> <p>From my experience I have little confidence in the integrity of Vodacom's ability to measure data usage.</p>