Epitome of annoyance

It's been 4 months since I relocated and I'm still waiting to have my fiber to be transferred to where I live now. After 2 months of waiting I was given the option of having interim lte access that took weeks to arrive. Now vodacom is billing me for the interim access and fiber access (that I don't have). After bringing it to their attention it took 3 calls to the call centre, theyve reimbursed me for the previous months but today I have received a bill for this month, billed (surprise) incorrectly again. By the way their website says they have fiber cables here, but it's taken 4 months to verify if they do and connect me. And I get told I should be patient because sometimes it take up to 6 months to reconnect. Like that's an excuse. Seems like it takes 6 months of my money too.