1 reviews | Active since Mar 2009
EPIC FIBRE FAIL - DON'T WASTE YOUR TIME/MONEY WITH VODACOM
I "upgraded" my fibre package a few months ago and they duly advised that it was successful and started charging me for the higher package. Imagine my surprise when two months later I receive an email stating that it is now active - coupled to this is the Vumatel/Vodacom issue we had for 2 weeks of June where we had NO SERVICE - you guessed it - THEY CHARGED ME THE FULL MONTH FOR JUNE!!!
WHAT A RIPOFF YOU ARE - QUICK TO DEDUCT THE MONEY BUT NOT QUICK TO REFUND - I'M CANCELLING MY DEBIT ORDER - TRY AND GET YOUR MONEY THEN!!!!
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
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Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
