Epic Fail!!!

<p>i went into the golden acre vodacom on 16/02/2017 to cancel my contract as it had end and pay the outstanding bill of R772. i then filled out a cancellation request form which was sent off. the person kiano or something didnt follow up. i went back and spoke to robin who told me the billing was suspended and therefore the cancellation wasnt loaded. he sent through the request again and then confrimed with me by showing the PC that the account had a zero balance and was closed. now i get a sms to say vodacom has handed the account over to VVM for an outstanding balance of R1183. i was billed for something i didnt use. the call centre is useless as i was sent from pillar to post as no one could help me. i need this contract cancelled and it removed from the credit bureau.</p>