ENTIRE TOWN with NO NETWORK COVERAGE

At least 3 towns constantly struggle with no network coverage in our area and for the past 2 or 3 weeks it has been an almost daily occurrence. There is absolutely no point in calling Vodacom because 1. there is no network coverage to call out from anyway & 2. when you do call the call centre when network has returned they don't seem to understand that it isn't just 1 number to test because an ENTIRE town has no coverage. Proper feedback on complaints aren't received other than a general sms to say fault log sorted and then the problem persists. I will continue to log a new 1star complaint for Vodacom every single time the network is down until myself and other residents in our town receive proper feedback as to why we more frequently have no coverage than being online. I am not willing to pay 3x contracts with Vodacom anymore if they are in breach of contract by not offering me the service I pay for!