SC
Solet C
1 reviews | Active since Dec 2020
03 Dec 2020, 11:12
Ensurance
Im a valued customer at Vodacom for almost 20 years had insurance on my phone but they declined my claim because the simcard was not in phone they reseived payment every month but wont pay out never do ensurance with Vodacom poor conection poor service
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
03 Dec 2020, 11:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2020, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
SC
Solet C's updateReviewer Update
03 Dec 2020, 13:43As of stil i did not reseive the recorded mesage i asked for that was done with the ensurance
SC
Solet C's update03 Dec 2020, 13:43
Reviewer Update
As of stil i did not reseive the recorded mesage i asked for that was done with the ensurance
Vodacom's replyOfficial
03 Dec 2020, 15:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and feedback provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2020, 15:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made and feedback provided.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
SC
Solet C's updateReviewer Update
03 Dec 2020, 16:00Wil stil cancel all 6 my contracts as its time run out im done with Vodacom
SC
Solet C's update03 Dec 2020, 16:00
Reviewer Update
Wil stil cancel all 6 my contracts as its time run out im done with Vodacom