Enquries not resolved and vodacom consultants not following up

<p>In the month of January i requested for an extra air time to be loaded which was included in the february debit order, however on the 1st of march i was billed extra R100 which vodacom was not supposed to.</p> <p> </p> <p>I have been phoning them for the passed two months for them to return my money back and yet their consultants keep telling me that the issue has been resolved and my account will be credited. That has not happened even now , even after speaking to their consultants, one of them even said will follow up and call me back and this was on the 16th ofMarch even today.</p> <p> </p> <p>They take over 15min to get through to the consultant, and you still not getting the help.</p> <p>I wouldnt recommend vodacom to any1 , they are expensive and we still get a terrible service.</p> <p>After my contract expires i will defiinately be portingmy number to another network.</p>