Enough is enough Vodacom

This is my second review because the first one didnt get me anywhere. A man from Vodacom phoned a week ago saying that the case will be treated as an emergency and yet I have received the invoice and is still paying R966 for 100gig and in the mean time I heard I am also paying for a head set and insurance on a data sim deal - it is just getting worse. The first person Berlin disappeared and now I dont have any idea of who is doing what and what is going on but Vodacom is going to deduct the money from my account and nobody is doing what they said they will do. How *********** can sales people be? How difficult can it be to just revert the deal back to what is originally was? Who must still be contacted to get results? How many more phone calls? Empty promises and the customer suffers at the end. If it wasnt for customers Vodacom will not exist - I am again so disappointed in the way this case is handled. What more can a person do?