ENOUGH IS ENOUGH FIX MY ACCOUNT NOW

Item: Vodacom
Rating: 1
Author: Busisiwe M

Good day Lebogang Zanzeka from subscribers' collection

I am beyond frustrated at this point! I have been raising this issue for Months and NOTHING has been fixed. My account is now CLOSED because of YOUR team’s mistake. I pay my account monthly without fail, and now I’m being harassed by Vodacom for arrears that have NOTHING to do with me.

This is unacceptable. I am starting to believe Vodacom is ****ming loyal customers just to make up sales numbers. FIX THIS IMMEDIATELY. I want this issue resolved TODAY and I expect written confirmation once it’s done.

Lebogang, you messed up my 10 years of experience and relationship with Vodacom.

Enough is enough!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

28 Oct 2025, 10:24

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply28 Oct 2025, 10:24

Official