ENOUGH IS ENOUGH
<p>I went to vodacom in game on Thursday 17 November.</p> <p> </p> <p>Thanks to the vodacom call centre that didnt answer their phones I only got the contract sorted by Saturday.</p> <p>Now today, 23 November after numerous e-mails, calls etc only 1 of the lines is active but not loaded with the contractual R55.00. It is loaded with 250mb data!</p> <p> </p> <p>The other line, which is the main line is still inactive.</p> <p> </p> <p>This is the worst experience I had in a long time and will tell everyone to NEVER take a contract from vodacom.</p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 Nov 2016, 11:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2016, 11:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,