ENOUGH!!!

<p>After THE MOST frustrating two months of my life having to deal with Vodacom regarding; overcharges on my account, conflicting feedback from customer care representatives each time I call, hours and hours of phone calls to your call centre, amongst other things, I have decided to go straight to Hello Peter this time. I refuse to call your call centre again!!! To define, "amongst other things": triple the amount of my average bill being deducted off my bank account, which resulted in returned debit orders and a 'down and out' month, financially. (I am a single mother of two children!!) Dropped phone calls after being on the phone for over an hour - and NO ONE calls back! Which results in being forced to CALL BACK and repeat the whole HOUR'S conversation OVER!! I am sick to death of Vodacom, of your sub standard call centre, of your poor excuses for your high data charges, of EVERYTHING TO DO WITH YOU INCLUDING THE COLOUR BLUE!!!! I cannot wait to port my numbers out. You pathetic excuse for a cellular service provider - or for ANY corporate company in ANY FIELD IN THIS COUNTRY!!! I wish I knew the words to better express what I really think of you, which is based on hard facts of my experience with you - ie. NOT my OPINION. </p> <p> </p> <p>So after the pathetic ordeal I was subjected to that lasted for a torturous month, you finally refund me the R9983.44. ONLY to ADD it to my new statement again!!!!!</p> <p> </p> <p>***!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>Please adjust my new statement. I have put a stop to the debit order from going through. And will not allow the debit order to go through until I have a new statement reflecting the correct amount.</p> <p> </p> <p>If you deduct a cent more than what is rightfully owed I am going to go public with this on every form form of social media platform, any newspaper / news room that is prepared to listen, the ombudsman, the National Consumer Commission, and I will do my research to find out who else, as I will not stop there. I have had ENOUGH!!!!!</p> <p> </p> <p>STATEMENT REF: I ********** -7-2016-11-03</p> <p> </p> <p> </p>