Endless Vodacom Issues

<p>I have been having the most terrible experiences with Vodacom Staff in stores and Business call centre since our company has moved over from Telkom which has just as bad service. This is the third time we placed a order and this is the 3rd time I have to complain about it. I placed a order with Vodacom Business call centre and spoke to Katie, she told me that the Goods will be received within 2 working days and after the 3rd working days I called and spoke to another agent who told me that it actually takes 7 working days. We then received the order but the router that was ordered was to be sent back for a different router. I then spoke to Katie again who said this will take 2 days for collection, after the 5th day I called in and spoke to Pauline I think and she told me that this will take two weeks... Guess what Vodacom, that was more than 3 weeks ago and still nobody has collected anything at our offices. We will consider moving our business elsewhere if this should continue.</p>