1 reviews | Active since Jan 2017
Endless problems with Vodacom
<p>I have been trying to purchase a data bundle since Saturday and I keep getting an error message saying I don't have enough airtime, when I clearly do. I was told that there is a technical issue, however my number would be synchronised and the problem will be sorted. Not the case! I called again this evening and they synchronised my number and I still cannot buy a data bundle. Furthermore, I was given two different stories from two different agents when I called in. I have been with Vodacom for close to 8 years and I never experienced such shocking service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
