1 reviews | Active since Nov 2009
Endless phone calls about debt that I do not know about.
Its been three months now that I have been getting calls from Vodacom from the ********** 708. They are alleging that I owe them R300.00. I only use one phone from Vodacom and the number is ********** 619 which is a prepaid. My last contract with vodacom ended in June 2015 and I made sure that it was closed. I am using this number to make phone calls and access internet via my computer and I have been paying for this cash. I am sure the network has the records of how I pay for my airtime and data for this number. I do not have another contract, and do not understand why i get calls from the network threatening me with legal action.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Mboneleli
I have emailed you as per our conversation.
Kind Regards
Dane Larson
Hi Mboneleli
I have emailed you as per our conversation.
Kind Regards
Dane Larson
