Endless issues with Vodacom Fibre

Had lots of issues with Vodacom LTE and was told that I won't have any issues if I move to Vodacom Fibre. I paid around R3000 to move from Vodacom LTE to Vodacom Fibre only to have the same issues.

Every few nights we do not have internet, everytime I report the issue I get a call a few days later with some excuse for why there was no internet connectivity.

Why can't you'll just fix the problem???? It's been a few weeks now where the internet goes down atleast 3 times a week