mM
meshack M
1 reviews | Active since Apr 2015
03 Feb 2020, 10:44
endless issues with new contracts :(
vodacom fix your system or whatever causes us this inconvenience.
my wife and i was recently offered a 2gig data and R65 airtime deal for R99, by vodacom and since we took it, there has been endless issues.
if it's not data not loaded, it's half the data loaded or airtime not loaded or both airtime and data not loaded..... what is happening at vodacom? has it become so difficult for vodacom to just keep the terms of a simple agreement in check? really? and to think noone at vodacom cares to check and contact customers to advise if there are issues?
sort this out asap, vodacom!! it doesn't look good, even on you...
my wife and i are expecting your call...
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
03 Feb 2020, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2020, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Feb 2020, 11:55Dear Meshack,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply19 Feb 2020, 11:55
Official
Dear Meshack,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
