YI
Yusuf I
1 reviews | Active since Sept 2011
18 Aug 2020, 11:23
Endless issues with interim LTE
This is my second review regarding this issue. I've had issues with my interim LTE and it was fixed by Vodacom and I was happy. I then switched the router off due to loadshedding. When I switched it back on, I'm sitting with the same issue as before. Basically, everything is plugged into the router (****le with sim card) but there's a flashing purple light that's supposed to be a solid light to indicate an internet connection.
I don't know anymore @Vodacom
Helpful (0)
Replies (3)0
Replies (3)YI
Yusuf I's updateReviewer Update
18 Aug 2020, 12:38And it's working again after writing my review. Haven't been contacted by anyone yet but I hope it continues to work.
YI
Yusuf I's update18 Aug 2020, 12:38
Reviewer Update
And it's working again after writing my review. Haven't been contacted by anyone yet but I hope it continues to work.
Vodacom's replyOfficial
18 Aug 2020, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2020, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Aug 2020, 17:03Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per your updated post, your issue is now resolved, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2020, 17:03
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per your updated post, your issue is now resolved, your query has now been resolved. Regards Consumer Website Team
Best regards,