ENDLESS ISSUES ACTIVATING A PORTED NUMBER!!!

I have been trying to activate my sim since last week wednesday, i waited 48 hours they tell me that the port date was incorrect, i wait another 48 hours they say the number needs to be activated, i call today numerous times they say ops they activated another number on the sim they need to deliver a new sim. what incompetence!!! how can this happen? all the agents are robotic no one knows whats happening i ask to speak to the team leader he is never there but he will call me which never happens - no one does anything. this is so frustrating i wish i never moved!!! i am still yet to get feedback all i recieve is we will contact you withing 48 hours!!! Then after 48 ops another issue!!! UNACCEPTABLE customer service.