KM
Kimberley M

1 reviews | Active since Apr 2015

03 Aug 2015, 07:05

ENDLESS ISSUES

I took an upgrade out with vodacom in june. Then cancelled me upgrade as vodacom pavillion had my phone there for repairs for a month. There was endless issues with the pavillion brqnch and they all lie between their teeth there! Needless to say the upgrade was cancelled however, every time i try to get an updated bill that is not showing my upgrade i cant. So im not sure how much to pay. Nooo one at the call centre or accounts dept can help me! Also i had a 3gb reccuring monthly data bundle which i switched to 1gb last week. One the 1sr aug its showing 3gb? I got a sms to state it would be cancelled. Now its not when i dial *111#. EXTREMELY frustrating!!! Nothing goes right with vodacom anymore. Definetly changing carriers and will not be paying for 3gb data as i have the proof!<br> <br> Vodacom may be the best but you will have endless issues with me. Ive had 4 this year already in the space of 2-3months and ive been with them for 4 years

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2015, 10:34
Official
Hello Kimmyk028,

Thank you for your posting.

A consultant will be in touch with you regarding your query.

Regards,
Consumer Website Team

Best regards,