ENDLESS EMPTY PROMISES AND HORRIFYING SERVICE OMW!!!
<p>I have now had enough of Vodacom. They only cost me money, wrong data charges twice! When i cancelled my contract they promised it will never happen again and with various stories they convinced me to give them another chance - WHAT A BIG MISTAKE!!!! After first month of my new contract AGAIN my account was over charged - i complained various times after being put through to a number of consultant and no one phoned back as promised.</p> <p>Put complain on Hello Peter - and a vary friendly and compitant guy phoned and sort out stuff and re-emburst me for the chargesf - SO I THOUGHT!!! THIS INCOMPITANT GUY DID NOT FINISH HIS JOB AND DIT NOT LOG HIS PROMISES ON THE SYSTEM AND CLOSED THE QUERY WITH NOTHING DONE TO IT. I am currently on the phone with my 10th phone call to Vocacim since 25 July - AND STILL NO RESOLUTION SINCE MAY 2017!!! Again being put through to a few consultants and every time they promised to phone bak. hahaha guess what no one ever did up to today!!!!</p> <p>Any one out there wanting to take out a contrack with this incompitant company DONT rather pay little more per month at MTN as none of my family members (all use MNT) had ever had a problem like this in the past 5.5 years at MNT.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
