Endless Account issues
<p>I am totally disgusted with vodacom endless account issues i was billed for a data package i never signed for my acount debited 3times i had to reverse the amounts myself because nobody phones you back to sort it out tonight i get a sms saying that i am in arears but I AM ON DEBIT ORDER ...***....you send me a sms to say update your banking details which i did then i call the call centre tonight and they tell my that i requested to pay cash *** where do you get this info????????? AGAIN I AM ON DEBIT ORDER AND MY $@$#!$@$ ACCOUNT IS UP TO DATE I AM NOT IN ARREARS .....can someone that actually knows what they doing contact me ********** 818 / ********** 151086 i am paying you guys 4-5k per month but the level of service i am receiving is pathetic to say the least.</p>
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
