MM
Monica M
1 reviews | Active since Apr 2014
12 Oct 2024, 19:20
Ending poor service a MISSION
RE: ***
I want this contract terminated and not renewed. I called Vodacom yesterday and spokento a Nonhlanhla who didn't stop yawning, breathing on the phone and asking me long unnecessary questions. I ended up ending the call and she promised to call me back around 14:00 and I'm still waiting.
Dealing with vodacom has really been a nightmare I must say, I'm just glad the contract is ending and I won't have to deal with them.
Please deal with this ASAP
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
13 Oct 2024, 11:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Oct 2024, 11:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MM
Monica M's updateReviewer Update
14 Oct 2024, 22:51Thank you.
MM
Monica M's update14 Oct 2024, 22:51
Reviewer Update
Thank you.
