MM
Monica M

1 reviews | Active since Apr 2014

12 Oct 2024, 19:20

Ending poor service a MISSION

RE: ***

I want this contract terminated and not renewed. I called Vodacom yesterday and spokento a Nonhlanhla who didn't stop yawning, breathing on the phone and asking me long unnecessary questions. I ended up ending the call and she promised to call me back around 14:00 and I'm still waiting.

Dealing with vodacom has really been a nightmare I must say, I'm just glad the contract is ending and I won't have to deal with them.

Please deal with this ASAP

0
Replies (2)
Vodacom
Vodacom's reply13 Oct 2024, 11:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

MM
Monica M's update14 Oct 2024, 22:51
Reviewer Update
Thank you.