BA
Bruce A

1 reviews | Active since Nov 2017

18 Mar 2021, 11:11

Ending a contact

Had a contract with Vodacom for over 10 years now, due to current changes in my life as my contract was coming to its end I decided to cancel the contract and use pre-paid, I was expecting the worse with debits still coming off at the end of the contract but to my surprise, it was an easy phone call, the contact ended and no more debit order.

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Replies (1)
Vodacom
Vodacom's reply18 Mar 2021, 14:00
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team 

Best regards,