JC
Jeffrey C

1 reviews | Active since Jul 2015

12 Jan 2018, 20:14

End of Contract.

How do i contact you, how do you have no e-mail so i can have proof of communication as i live overseas now, and my contract is supposed to be finished. I have tried to send e-mails to what i found but have never received a reply.

0
Replies (3)
Vodacom
Vodacom's reply13 Jan 2018, 08:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

JC
Jeffrey C's update24 Jan 2018, 21:38
Reviewer Update
Just want to say thank you very much for sorting my problem out and all has been resolved. Well done and Thank You.
JC
Jeffrey C's update11 Feb 2018, 16:57
Reviewer Update
After they sent me a letter to say it's cancelled, i then received another bill and the saga continues.