Enabling *****e is the same as committing *****.

I have started terminating my contracts with Vodacom each time one comes up for renewal. Why? Because any issue I have cannot be resolved due to my file being on a legacy system. And now the latest cherry on the top is I am getting content subscriptions once again for services I never requested.

When I query it, I get all the same excuses and Vodacom refuses to name the company allegedly responsible for the charges. (As if they do not benefit)

The latest call centre operator went as far as to google a company that sounded similar to the offending party and give me that telephone number so I would go away. REPEATED REQUESTS TO HAVE ECLO HANDLE THIS HAVE BEEN BLATANTLY IGNORED...

This is not what customer service is about...