***** enabled by Vodacom continues
***** enabled by Vodacom continues. I recently wrote about ***** enabled by Vodacom with Baseplay Max adding a subscription to my account that I never bought. Vodacom implies it's my fault because of phishing, Nonsense. It is ***** and Vodacom gives them the platform, that's the truth. They promised to look into the problem, but my new statement arrived and voila, the problem is getting worse. I unsubscribed probably 10x and it is confirmed by Vodacom, but I am keep on getting billed for it. Vodacom just doesn;t care. Nobody should use them.
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Replies (1)Vodacom's replyOfficial
08 Aug 2025, 07:45 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Aug 2025, 07:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
