1 reviews | Active since Mar 2017

07 Aug 2025, 17:54

***** enabled by Vodacom continues

***** enabled by Vodacom continues. I recently wrote about ***** enabled by Vodacom with Baseplay Max adding a subscription to my account that I never bought. Vodacom implies it's my fault because of phishing, Nonsense. It is ***** and Vodacom gives them the platform, that's the truth. They promised to look into the problem, but my new statement arrived and voila, the problem is getting worse. I unsubscribed probably 10x and it is confirmed by Vodacom, but I am keep on getting billed for it. Vodacom just doesn;t care. Nobody should use them.

0
Replies (1)
Vodacom
Vodacom's reply08 Aug 2025, 07:45
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

Best regards,