LG
Ludwe G
1 reviews | Active since Dec 2019
10 Dec 2019, 21:36
****en annoyed angry soon to no more customer.
Still today my problem hast been resolved. They promised that someone will get back to me, but nothing. My network hasn’t been working for 10 days now, I wrote emails on their customer care, even then there are no replies, even when you try to call them, doesn’t even give you the option to speak to a consultant. So I guess I have to be okay with the fact that suddenly, my number doesn’t exist.
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Replies (1)Vodacom's replyOfficial
11 Dec 2019, 07:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2019, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
