Empty promisses

On Thursday 09-04-2015 @ about 14:35 I received a call from Ettienne(Vodacom cust care). He was supposed to call me back the next day for my Job number of the situation which I explained to him and its Monday 13-04-2015 today and he never returned the call as promised. This is the kind of service you get from these kind so called proffesionals. My handset is still faulty but vodacom don't seem to find a problem with it and my upgrade date is in 2016. <br> How can you get such **** service but your account is never in arrears but if your payment are 1 or 2 days late, your line get cut off, silly people. This won't be the last you will hear from me.<br> <br> Regards<br> Wilbur