IS
Ina S

1 reviews | Active since Dec 2016

17 Dec 2016, 08:13

Empty Promises - Vodacom never if ever phones you back or resolves your problem!!!!!!

<p>My Husband's phone number has been migrated to a new system on Monday 12 December 2016, and since then he is unable to make or receive calls. Many calls has been booked even with a Vodacom store. </p> <p>It is clear that Vodacom is uncapable to resolve problems THEY caused. </p>

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2016, 10:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team