1 reviews | Active since Mar 2009
Empty promises made to get a good review.
<p>I logged a complaint on Hello Peter in February, Vodacom is overcharging me. A lady called Lezerene Singh from Mondo phoned me on 16 February 2017 and advised me that they will credit me for the amounts overcharged. This is now more than a month and a half later. The fact that they are continuing to overcharge me is the worse and no credit being done as promised. She asked me to change my review to a good review even though it was not yet done. I did not as I was waiting for Vodacom to atend to same as promised. This is ridicilious, worse then any state department I have ever deatl with. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am still being overcharged every month and no refund. It looks like Vodacom is in financial distress as they can not afford to reinburse me what they are owing me.
I am still being overcharged every month and no refund. It looks like Vodacom is in financial distress as they can not afford to reinburse me what they are owing me.
